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Client Satisfaction is Key to Success

Client Satisfaction is Key to Success

There are precisely two ways to run a business, one is for the short term and the other is for the long term. Brellis Recruitment Limited are in it for the long term and here’s why.

Short term businesses have their place, especially in today’s rapidly changing technological world. You might have a company to deliver a single or small number of events or your business plan might be concerned with a limited lifespan product but in reality, for most situations, it makes much more sense to plan for the longer term and that counts for finding staff and hiring employees just as much.

Let’s be honest, returning customers are much better than new ones. Don’t get us wrong, we are perfectly happy with any new clients that might wish to use our services but returning ones are more desirable because when we know you, we know your preferences and way of working so we can tailor the candidates that we find for you with this in mind. 

So how do we achieve this? By being the very best recruitment agency that we can. We put every effort into making the process go as smoothly as possible for all concerned. From understanding what the potential employer needs in their new employee, to helping the candidate to convey their skills and attributes.

And how do we measure our success? Well, by asking the benefactors of our efforts. Our Google Review profile is the best in the areas of Southam, Warwick and Leamington which are the areas in which we operate. We get glowing reviews from both candidates and crucially, employers too. Getting 5 star reviews from prospective employers is particularly satisfying because they are harder to attain, candidates are generally pleased if our efforts get them employment but the real proof is if the employer receives good enough service to motivate them to leave a recommendation.

Here are some examples of Client Reviews

“Zoe is a highly professional recruiter. Her capacity to quickly understand the culture and ethos of a business have enabled her to place 100% appropriate staff who have stayed with us (one for over 10 years). This has meant that her fee is extremely good value. I cannot recommend her highly enough; and I am entirely confident that as her business grows she will only appoint similarly effective team members who will buy into her demanding standards and make her agency the only place to go for new staff.”
Mark Crampton Smith

“Zoe has been providing staff to Trip Advisor for over three years. In my opinion Zoe and her team will always “think out of the box” to come up with a wider solution when searching for language speakers. Zoe always ensures she has the full brief and will only supply candidates that fit our requirements.  I would not hesitate in recommending Zoe’s services for “hard to find” candidates.”
Amanda Hawkins, People Operations Business Partner. Trip Advisor.

“Zoe and Matt have been amazing with our recruitment needs. They understand our business and direct the right candidates our way. Thank you for making recruiting staff a much easier process. Will definitely use them again and would recommend to other companies.”
Rebecca Kemsley – Director, AH. Spares.

“Brellis Recruitment Ltd have been supplying Tool Connection with recruitment solutions since 2018.  They have successfully placed candidates into some “tough to fill roles” including Technical and Foreign speaking sales positions. Brellis have been brilliant at understanding our exacting requirements for particular roles and interpreting this to source us a great selection of candidates for each role that suit each department’s diverse skill requirements. The team work succinctly and have always adapted to suit us and our recruitment processes.  Brellis also provided a very prompt service when we have required temporary support at very short notice. An absolutely superb recruitment company that I would be happy to recommend.”
Hannah Hopkinson

“Look no further. Seriously.

I screened a number of recruitment companies in the area (so that you don’t have to), and Brellis were the best on the face of things. Safe to say they’re probably the best beyond the face too.

Professional from start to finish and able to source someone perfect for our business. Someone with “a very particular set of skills” as Liam Neeson would have it. Don’t worry – we weren’t looking for an assassin, but Brellis did a killer job. Five stars*****”
James Day

Katie-Ann Smith

Positive: Professionalism, Quality, Responsiveness, Value

After being let down by other recruiters I reached out to Zoe from Brellis who was supportive, proactive and very friendly yet professionally throughout the whole process. I contacted Zoe about a role we were recruiting for but hadn’t had much luck finding the right candidate – within two days Zoe had sent us over some great CV’s and arranged interviews. Happy to say the role has now been filled without any problems and a great candidate! I would highly recommend Brellis recruitment.

Laura S

***** 5-star

I had the pleasure of dealing with Zoe for a really exciting role. Right from the off, I found Zoe to be so passionate about getting the right candidates for the right roles. She supported me throughout the process, more than I’ve ever encountered with other recruiters and made sure I felt fully prepared for the interview with suitable background knowledge. Zoe kept me up to date at all times, and I would absolutely recommend Brellis to any potential candidate or client.

A Word From a Couple of Candidates

Laura Jacobs

***** 5-star

Positive: Professionalism

Both Zoe and Nicole were both fantastic and efficient in finding me employment. They searched for appropriate job roles and got me an interview for an excellent job opportunity in which i was successful. For a small agency they both tailor and ensure that you are comfortable and prepared for interviews and all stages of your application. I would highly recommend Brellis.

Phoebe Hinton-Sheley

***** 5-star

Positive: Professionalism, Responsiveness

Recruiter Zoe Ellis got in contact with me about a role I was VERY interested in, with a fantastic company – and managed to get me an interview!

But she didn’t just do that – she checked up on me and my application regularly, gave me pep-talks before and after my interview(s), and helped me feel super confident about myself and my abilities. I ended up bagging the job, at more than double my current salary, I couldn’t be happier!

I am incredibly grateful to Zoe and Brellis Recruitment, and would highly recommend using them for your recruitment and job-searching needs.